Consumers

General Inquiry

  • This field is for validation purposes and should be left unchanged.

Report a Change of Address

  • New Address? No Problem.

    Should we contact you at a different address? Tell us where.


  • This field is for validation purposes and should be left unchanged.

Report a Complaint

  • Do You Believe We Could Have Done a Better Job?

    We take your satisfaction seriously. For concerns regarding your account or our account representatives, please contact us by completing the form below. Your feedback is important to us. All information obtained will be forwarded to our compliance director.


  • This field is for validation purposes and should be left unchanged.

Report a New Phone Number

  • Are We Calling You in Error?

    PSB is diligent about ensuring right-party verification. If you feel you are being contacted in error, please include the telephone number PSB is contacting in your message to us. This information will be helpful in locating the account in our system.


  • This field is for validation purposes and should be left unchanged.

Send a Thank You Note

  • Have We Gone Above and Beyond? Tell Us How!

    Has one of our representatives helped you in some way that has inspired you to tell us? Tell us more, and we’ll pass along the good word.


  • This field is for validation purposes and should be left unchanged.